Q&A

Choose your product and available size or variation, select Pre-order now or Add to cart, and proceed through checkout. You will receive an email confirmation once your order has been placed successfully.

A pre-order allows you to reserve and pay for a product before Lumizique receives the stock. Pre-order products are clearly marked with a Pre-Order badge.

The exact dispatch date is not yet confirmed. Your order will be dispatched as soon as the stock arrives, and we will email you when it has been sent. ± 20 days after pre-ordered.

Yes. Full payment is required at checkout to reserve your pre-order.

The available payment methods will be displayed securely during checkout. Please do not send payment-card information by email.

No. Lumizique is available in both South Africa and China. For information about product availability, ordering and delivery in China, please email info@lumizique.com

Standard nationwide delivery within South Africa currently costs R110 per order. Delivery fees may be adjusted in the future to reflect inflation-related increases in courier charges. The applicable delivery fee will always be displayed at checkout before payment.

Lumizique currently only offers peptides. We are still in the process of formulating our Serums and Perfumes.

Yes. Because we work directly with manufacturers, customers may email info@lumizique.co.za to request our current price list of peptides that we may be able to procure. If you are looking for a specific product that is not listed on our website, contact us so we can confirm its availability, price and estimated lead time. Special-request products must be pre-ordered and paid for in full before we place the order with the manufacturer.

Yes. For peptides, always administer a small dose to ensure no allergic reactions occur and your body can tolerate the product. For serums, Patch-test a product before wider use, avoid direct eye contact and discontinue use if irritation occurs. Seek advice from a qualified healthcare professional if you have a medical skin condition or specific concern.

No. Results vary between individuals and may depend on factors such as dose, skin type, routine and consistent use. Product descriptions explain the intended benefits but cannot guarantee a particular result.

No. Website content is provided for general product and educational information and is not a substitute for advice from a qualified healthcare professional.

No. Any research compounds displayed on the website are for informational or legitimate laboratory-research purposes only. They are not intended for human or animal use or consumption.

Every order placed with Lumizique or any of its sales reps are final. We do not accept returns or issue refunds for reasons such as a change of mind, ordering the wrong item, or a product not fitting your research plan.